Company TEMBO d.o.o. is the owner of ("web site"). We have created this Statement of Privacy to show that we care about our users privacy and to inform them about ways of collecting and processing personal information on this website.

Please read this Statement carefully to learn how we collect, process, protect or otherwise use your personal information.

Data Protection Officer

Our company is headquartered in Stupnik, Republic of Croatia. We have appointed a Data Protection Officer so we can contact him for any questions or complaints regarding our privacy policy or personal data handling. The name and contact information of our Data Protection Officer is:

Berti Dzidic, email: This email address is being protected from spambots. You need JavaScript enabled to view it.


A personal data is any information relating to an individual whose identity is known or can be identified. An individual whose identity can be identified is a person who can be identified directly or indirectly, in particular with the help of identifiers such as name, identification number, location information, network identifier, or with the help of one or more factors that are physical, physiological, genetic, , the economic, cultural or social identity of that individual.

We collect your personal information only when you give us such information with your will. We collect information about you when you fill out the form or when signing up for the newsletter.

You should keep in mind that personal information and data can be automatically collected through our Internet servers or by using "cookies". Click here to read our policy on cookies.

Examples of your site usage information include: most visited and most viewed pages and links on our website, number of completed forms, time spent on the page, most popular keywords that lead users to our site, your IP address, information collected through cookies, data your device such as hardware settings, system activity, browser type, etc.


The information we receive about you is used in one or more of the following purposes:

To personalize your user experience (collected information helps us to better respond to your individual needs);

To improve our website (we are constantly trying to improve our site's offer based on the feedback we receive from our visitors);

To establish the primary channel of communication with you;

For occasional email submissions (regarding occasional news receiving (if you want), updates, information about similar products or services, etc.)

Links to third parties

We do not offer or offer third party services or products on our website.


To learn how to use cookies, read our cookie policy here.


In order to protect the personal information you submit via this website, we use physical, technical, and organizational security measures. We are constantly upgrading and testing our security technology. We restrict access to your personal information only to employees who need to know this information to provide you with some benefits or services. In addition, we educate our employees about the importance of confidentiality of the data and to protect the privacy and protection of your data.


All data is stored in databases and repositories of OVH servers in Strasbourg, France. We will not transfer or store stored data to countries outside the European Union.

Your personal information is kept and protected for the duration of your business relationship with us. Personal information you give us for business or contact purposes is regularly deleted 12 months after the date you provided this information.


If you want to know if we own and process your personal information, or if you want to access the personal information we have about you, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..

You can also request information about: the purpose of data processing, the categories of personal data processed; who is still outside of our company received your personal information from us; which is the source of personal data (if you have not provided us directly); and how long we will keep the data. You have the right to correct personal information we possess if they are incorrect. You can also, with certain exceptions, request that we delete your information or discontinue your processing. You may request that we stop using your personal information for direct marketing purposes. In many countries you have the right to file a complaint with the data protection authority if you are not happy with how we handle your personal information. If technically feasible, we will, on the basis of your request, send you your personal information or transfer them directly to another processing manager.

If you submit a request for sending your personal data to This email address is being protected from spambots. You need JavaScript enabled to view it., we will satisfy this request for free. If we can not meet your request within a reasonable time, we will notify you of the date when we will comply with the request. If for some reason we can meet your request, we will send you an explanation of why we did not meet your request.


In the event of a personal data breach, we will notify you and the competent supervisory body by email within 72 hours on the extent of the injury, the data covered, the potential impact on our services and our planned data security measures and the limitation of any damaging effects on individuals.

We will not send a notice of the injury to you in case:

if there are technical and organizational protection measures (such as encryption) applied to personal data affected by personal data breaches, which make this information incomprehensible to any person who is not authorized to access them;

if we have taken further measures to ensure that it is no longer likely to be at high risk for individuals' rights and freedoms;

if this would be a disproportionate effort (in this case, we will notify you through means of public disclosure or similar equally effective measures).

Violation of personal data means a security breach that leads to unintentional or unlawful destruction, loss, alteration, unauthorized disclosure or access to personal data transmitted, stored and processed in connection with the provision of our services.


By using this website, you are granting access to this privacy policy.


In the event of a change in our privacy policy we will notify you about this on this page and update the privacy policy change date below as follows.

This Privacy Policy was last updated on May 02, 2018.


You may at any time send a complaint to the supervisory authority regarding our collection and processing of your personal information. You can file a complaint to the Republic of Croatia with the Personal Data Protection Agency (AZOP)